Refund policy

Items by morally, are final sale. Please check your sizes!

In extreme cases, you may be eligible for a return for in-store credit. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at shopmorally@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, and the cost of shipping will be deducted from your credit. You will also receive instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at shopmorally@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like made to order items.  These include kindle skins and inserts. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the credit was approved or not. If approved, you’ll receive in-store credit within 10 business days.

If more than 15 business days have passed since we’ve approved your return, please contact us at shopmorally@gmail.com.